Edf Energy Contact Number France

Note that edf online customer support is now available in english though the information is limited.

Edf energy contact number france. The mediator has jurisdiction over all disputes between edf and its stakeholders. Edf agencies throughout france. Individual or professional customers companies local authorities energy producers service providers and subcontractors network users and so on. Renewing your energy tariff with us mon fri 8am to 8pm and saturday 8am to 2pm.

Your account number can be found on your gas or electricity bill. 0333 009 7010 debt. Reference id optional if you have an unresolved complaint please enter your reference number here. The english speaking customer service number for edf is 09 69 36 63 83 when calling from within france and 339 69 36 63 83 when calling from abroad.

But as of 2020 though all edf agencies have now been closed. Edf has also created an app called edf moi that you can download for free on your smartphone. Priority services helpline mon fri 8am to 8pm and saturday 8 30am to 2pm. This number will be free of charge if you call from a landline in france but may be subject to operator charges if dialled from a mobile phone or from abroad.

To avoid being put on hold for long periods of time. Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page. 0800 269 450 energy efficiency enquiries mon fri 8am to 8pm and saturday 8 30am to 2pm. We also have a dedicated advice page for those struggling to pay.

How to contact edf france from abroad. The edf group has offered a free mediation service since 1999. Edf used to operate 13 boutiques throughout france. If you are ringing the edf customer service from abroad there is a dedicated phone number you will need to call.